Whoever said, "There's no place like home..."?
Location, Luxury, Choice - Experience the All Star Difference
ALL STAR Vacation Homes Leadership Team
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Steve Trover, Chief Executive Officer
Steve has successfully created and developed nine different businesses over the past sixteen years. Under Steve’s leadership, ALL STAR Vacation Homes has become the industry leader in luxury vacation property management and marketing services in Central Florida. Steve has served as an officer for the Central Florida Property Managers Association, and on the Board of the Florida Vacation Rental Managers Association. He is the current president of Discover Vacation Homes.
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Sue Trover, President
Sue has more than 20 years of experience working in the vacation home industry in Central Florida. She oversees the many aspects of ALL STAR Vacation Homes’ day-to-day operations with a primary focus on the financial aspects of the company. Her belief is that “success happens when the product meets the customer”.
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Phil Trover, Chief Operating Officer
As COO, Phil oversees organizational structure, human resources, and assists in establishing, implementing and analyzing short and long-range organizational goals. Phil has contributed to ALL STAR’s growth from a two employee start up in 1998, to employing more than 30 team members today.
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Sara Moore, Vice President of Marketing
With more than 12 years of marketing and public relations experience, Sara directs all aspects of marketing, advertising, public relations and corporate communication for ALL STAR Vacation Homes. She serves on the Board for the Central Florida Property Managers Association, the Visit Florida Marketing Council, the Orlando CVB Public Relations Committee, and the Kissimmee CVB Reservation System Board of Advisors.
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Mindy Tomko, Director of Operations
Mindy has more than 25 years of management experience in leading teams. She directs all aspects of human resources for ALL STAR, including recruiting and hiring, employee recognition program, new team member orientation, professional development, career counseling, annual reviews, and oversees insurance and benefits plans. She is additionally instrumental in the areas of risk management, operations policies and procedures, and corporate communication.
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Tammy LaVarro, Property Services Director
Tammy brings more than 15 years of professional experience working in customer service and property management to the ALL STAR team. She is responsible for all areas of property services including home inspection, facilitating quotes and upgrades, and communicating property needs to home owners and ALL STAR's quality control and property care teams.
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Cari Licata, Reservations Director
Cari leads the full-time, in-house ALL STAR Reservations team. She is responsible for both individual and group sales, and manages the relationship and quality control of the after-hours call center representatives.
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Diane Napoli, Quality Control Director
Diane leads ALL STAR Vacation Homes’ in-the-field housekeeping and quality control team. She is responsible for keeping the homes looking their best for our guests and home owners.
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Mike Trover, Property Care Director
Mike oversees the day-to-day operations of the maintenance team for ALL STAR. This includes property services, such as lawn care, pool and preventative maintenance. Mike also leads the on call after hour’s staff for guest services.
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Jose Ocasio, Information Technology Director
Jose has been in the IT industry for seven years. He is a Microsoft certified engineer and network administrator who has overseen several IT departments for various businesses. He is responsible for all technical aspects of the ALL STAR computer and electronic systems.
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